Xsaiwei attaches great importance to the protection of users' privacy. This policy details how we collect, use, store and protect the personal information you provide through Xsaiwei. Please read this policy carefully and confirm that you agree to its terms before using our services.

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I. The Information we Collect

The information you directly provided:

The name, email address, phone number, delivery address, etc. submitted during registration or placing an order;

Payment information (such as credit card numbers, PayPal accounts), but such sensitive information is processed by third-party payment institutions and we will not store it.

Customer service communication records (such as emails and chat records).

2. Automatically collected information:

- Device information (such as IP address, browser type, operating system);

Browsing behavior data (such as visited pages, click records, stay duration);

Cookies and similar technologies (for details, see the "Cookie Policy" below).

3. Third-party source information:

Anonymized user behavior data obtained through social media or advertising platforms (such as AD clicks).

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Ii. Purpose of Information Use

We will only use your information under the principles of legality, necessity and transparency, including but not limited to:

1. Handle orders, logistics distribution and after-sales service;

2. Send transaction notifications or service updates (such as order status, policy changes);

3. Optimize website functions and user experience (such as page loading speed, product recommendations);

4. Prevent fraud and ensure account security;

5. Cooperate with the regulatory authorities in their investigations as required by law.

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Iii. Information Sharing and Disclosure

We promise not to sell your personal information, but it may be shared with third parties under the following circumstances:

1. Service Provider:

Payment processors (such as Stripe, PayPal);

Logistics companies (such as DHL, FedEx);

Website hosting and data analysis service providers (such as Google Analytics).

The scope of sharing is limited to the minimum information necessary for providing services.

2. Legal Requirements:

- At the request of courts, government agencies or to comply with applicable laws.

3. Corporate Affairs:

In the event of a merger, acquisition or asset sale, your information may be transferred as part of the transaction.

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Iv. International Data Transmission

Our servers and partner service providers may be located outside your country/region (for example, stored in the United States, the European Union, etc.). We will ensure that the transmission process complies with data protection laws (such as the EU GDPR) and take security measures such as encryption.

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V. Your Rights

According to applicable laws (such as the EU GDPR and the US CCPA), you have the right to:

1. Access, correct or delete your personal information;

2. Restrict or refuse our processing of your information;

3. Obtain a copy of the data (to be provided after identity verification);

4. Withdraw your consent to the marketing email (by clicking the "Unsubscribe" link at the bottom of the email).

To exercise rights, please contact: wjcgxg@gmail.com

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Vi. Data Security Measures

1. Use SSL encryption technology to protect data transmission;

2. Regularly review internal data access permissions;

3. Sign a data protection agreement with a third-party service provider.

(Note: Internet transmission cannot be guaranteed to be 100% secure. Please keep your account password safe.)

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Vii. Cookie Policy

1. Purpose:

- Essential cookies: Maintain basic website functions (such as shopping cart);

- Analyze cookies: Statistically analyze traffic sources and user behavior;

- Advertising cookies: Personalized recommendations and cross-platform advertising placement.

2. Management Method:

When visiting for the first time, you can choose to agree or reject non-essential cookies.

- Clear or disable cookies through browser Settings (which may affect website functionality).

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Viii. Privacy of Minors

We do not intentionally collect information on minors under the age of 13/16, adjusted according to the laws of the target market. If parents find that their children have provided information without consent, please contact us for deletion.

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Ix. Policy Updates

We may revise this policy from time to time. The updated version will be posted on the website with the effective date indicated. Major changes will be announced and notified via email or website.

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X. Contact Us

If you have any questions regarding the privacy policy or data processing, please contact us through the following methods:

- Email: wjcgxg@gmail.com

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Disclaimer:

This policy does not apply to third-party websites (such as other platforms accessed through links on this site).

By using this website, you are deemed to have accepted the terms of this policy.

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