I. Scope of Application

This policy applies to all goods purchased through [your independent website domain name]. Customized products, special promotional items (such as clearance items) or other goods explicitly marked as "non-returnable and non-exchangeable" are excluded. 

II. Return and Exchange Period

1. Return/Exchange Period: You can apply for a return or exchange within 7 days from the date of receiving the goods (based on the time of logistics delivery).

2. Overdue Handling: We reserve the right to reject requests for return or exchange that exceed the deadline. 

III. Return and Exchange Conditions

The goods can be returned or exchanged under the following conditions:

1. The goods must be unused, undamaged, and retain the original packaging, labels, accessories, and gifts.

2. Provide an effective order number and purchase凭证 (such as an electronic invoice).

3. Exclusions include：

- Damage to the goods caused by the customer's personal reasons (such as self-modification， improper storage， etc.)；

- Logistics issues resulting from incorrect addresses or contact information provided by the customer；

- Force majeure (such as natural disasters， customs detention， etc.).